Program Scope
Haven Care Network, LLC, using the public-facing name Haven Care, uses low-volume conversational texts for property-care customer service. Zoey, Haven Care's bounded automated assistant, and authorized Haven team members may answer Haven-focused questions, collect request details, give after-hours notices, and follow up on the customer's property-care request. This program does not send marketing, promotional, bulk, or cold-outreach messages.
How a Conversation Starts
A customer may start a conversation by texting Haven Care's published business number. Haven Care replies only to that customer-initiated conversation. Before Haven Care starts a new text conversation, the following recorded verbal-consent path is required.
- The customer calls Haven Care about a property-care request.
- The customer provides a mobile number for that request.
- Zoey or a Haven Care team member reads the disclosure below.
- The customer chooses yes or no. Only an express yes is recorded as consent.
- A no does not stop the property-care request. Haven Care can continue by phone or email.
Exact Verbal Disclosure
Haven Care can text about this property-care request. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out. Consent is not a condition of purchase. May we text the mobile number you provided?
The caller must expressly say yes after hearing this disclosure. Silence, a mobile number alone, a prior phone call, acceptance of general terms, or use of a Haven Care service is not SMS consent.
Typical Messages
Hi, I'm Zoey with Haven Care. I can help collect details about your property-care request. What service do you need and where is the property? Reply STOP to opt out or HELP for help.
Haven Care: Thanks for your service request. A Haven team member is reviewing the details. We have not promised coverage, availability, or timing. Reply STOP to opt out or HELP for help.
Choice, Help, and Opt-Out
- STOP: immediately suppresses further Haven Care texts to that number.
- HELP: provides Haven Care support information without changing consent.
- START: can restore a prior explicit consent only when no wrong-number block applies.
Message frequency varies. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. For help, email hello@callhavencare.com or call 609-207-7374.
Privacy and Terms
Mobile information and text-message consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes. Read the Privacy Policy and Terms of Use.