Text Messaging Terms

How You Opt In

During a call or direct conversation, Haven Care may ask whether we may text the number you provide with the specific follow-up you requested. We send that text only after you clearly agree. Consent applies only to Haven Care transactional customer-care messages and is not a condition of purchasing or receiving Haven Care services.

What We Send

Messages may confirm a callback request, provide a secure link you requested, or share an account or property-care coordination update tied to an existing inquiry. Haven Care does not use this program for marketing, promotions, cold outreach, purchased lists, or unrelated automated conversations.

Frequency and Charges

Message frequency varies based on the follow-up you request. Most requests receive one message, with additional messages only when needed to complete that customer-care exchange. Message and data rates may apply. Mobile carriers are not liable for delayed or undelivered messages.

STOP, START, and HELP

Reply STOP to opt out of Haven Care text messages.
Reply START to opt back in after an earlier opt-out.
Reply HELP for help, call (609) 207-7374, or email hello@callhavencare.com.

An opt-out applies immediately to this messaging program. It does not prevent you from calling Haven Care or requesting service through another channel.

Privacy and Terms

We retain limited consent, delivery, and opt-out records to deliver the requested follow-up and prevent unwanted messages. See the Privacy Policy and Terms of Use for more information.

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