How the pilot works

Free CRM access first. Local demand as coverage grows.

Haven Care is onboarding vendors before opening broad homeowner access. Qualified providers can use the CRM for free, help shape the workflow, and be considered for category-matched opportunities as the local network and client demand expand.

Vendor-first

Coverage before promises.

The pilot starts by understanding reliable providers, service areas, category coverage, communication habits, and fit.

Existing demand

Local relationships create a practical starting point.

Haven Care can test coverage with early local relationships while new homeowners and property managers are added carefully.

Haven Care property care professionals reviewing vendor coordination on a tablet in a bright coastal home

Pilot sequence

A controlled path into real work.

The goal is to create trust before scale: useful software for vendors, dependable coverage for clients, and homeowner access that opens only where the network can actually support the work.

01

Qualify vendors

Haven Care starts with service category, coverage area, responsiveness, reliability, and willingness to document work clearly.

02

Use the CRM for free

Qualified vendors can use the property care CRM without a subscription while the network is being built.

03

Match real needs carefully

Early client needs are matched only when vendor category, location, availability, and fit make sense.

04

Open access in stages

Homeowner and property manager access expands by category and area as coverage becomes reliable.

Pricing model

Free CRM, aligned incentives.

The vendor CRM is free for qualified providers during the pilot. Haven Care grows when the network helps clients solve more property care needs through trusted outside services.

What vendors get

  • Free access to the property care CRM during the pilot
  • Client and property records, notes, photos, approvals, and service history
  • Potential category-matched opportunities from local client needs
  • Referral opportunities when their clients buy outside services through Haven Care

How referrals work

If a vendor's client needs work outside that vendor's category, Haven Care can help route the need to another trusted provider. When eligible outside services are purchased through Haven Care, the referring vendor may earn a referral fee under the program terms.

Pilot terms in plain English

CRM access is free for qualified pilot vendors. Referral fees apply only to eligible outside services that are introduced, tracked, and purchased through Haven Care. The pilot does not promise instant lead volume, and client privacy, consent, and relationship boundaries need to be respected as the network grows.

What this is not

The pilot is built around fit, trust, coverage, and measured demand, so early work can be matched carefully instead of pushed blindly.

Good fit

Who should join early.

The best early vendors already serve homeowners, rentals, managed properties, or shore homes and want cleaner operations without paying for another heavy software subscription.

01

Property-focused teams

Cleaning, maintenance, repairs, inspections, HVAC, plumbing, electrical, pest, painting, roofing, irrigation, and specialty trades.

02

Responsive operators

Providers who communicate clearly, follow up, and can document photos, notes, estimates, and completed work.

03

Referral-minded partners

Vendors who want to keep clients supported even when the need falls outside their own trade.

Vendor network Contractor CRM Property maintenance Home watch Seasonal care Homeowner access